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Definition

What is an ecommerce funnel?

An ecommerce funnel is the sequence of steps from first contact to purchase. Here are the stages and the metric that matters at each.

If It Sells Editorial · Product & research teamPublished 1 min read

An ecommerce funnel describes the steps a shopper takes from first seeing a brand to completing a purchase. Fewer people complete each step than the one before, which is why it is drawn as a funnel.

Typical stages

StageExampleMetric to watch
AttentionA social adClick-through rate
ConsiderationA pre-sell pageClick-through to product page
DecisionThe product pageAdd-to-cart rate
PurchaseCheckoutCheckout completion

Where to improve first

Look for the stage with the biggest drop relative to what is normal for your category. For cold traffic, the jump from ad to product page is often the steepest — which is the gap a pre-sell page is designed to close.

About the author

If It Sells Editorial

Written and reviewed by the team that builds If It Sells. We write about pre-sell pages from the perspective of the people who design the templates and the generation pipeline.

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